All current roles are employed by North and West Kent Citizens Advice & Kent Law Centre and are delivered as part of the Kent Advice Hub partnership with Kent County Council .
We offer a friendly and supportive work environment and the chance to make a real difference to the lives of local people.
Take a look at our Behaviours Framework for a sense of the attitudes and approaches we take to our work at North & West Kent Citizens Advice and Kent Law Centre. It draws together the behaviours and expectations which we believe are essential for our organisation to be inclusive and effective.
We want our staff to feel appreciated and well rewarded for the valuable work they do, so we try to offer generous benefits to our employees including:
→ A 35 hour working week, with flexibility where needed
→ 30 days annual leave days (including bank holidays) for full time staff, plus an 4 additional days leave between Christmas and New Year
→ Payment of professional fees and memberships where applicable
→ Policies that support a healthy work-life balance
→ Pension scheme
→ Commitment to continued professional development
Comfortable offices in town centre locations
Promoting equality, valuing diversity and working inclusively are integral to our ethos as an employer and service provider. We will take steps to recruit from the widest pool of qualified candidates practicable, ensuring that employment opportunities are open and accessible to all on the basis of their individual qualities and personal merit. We are a Disability Confident Employer.
We do not currently have any roles under Kent Advice Hub, but please see below for roles in our wider organisation
Immigration Solicitor or Barrister
Salary: £38,000 – £45,000 per annum, depending on experience, pro-rate for part-time.
Hours: Full or part-time considered
Contract: Permanent
Location: Flexible — fully remote within the UK, or hybrid from any North & West Kent Citizens Advice & Kent Law Centre office (Gravesend, Dartford, Swanley, Sevenoaks, Tonbridge, Tunbridge Wells or Folkestone)
Are you an experienced Immigration Solicitor or Barrister who wants to use your legal expertise to make a real difference for vulnerable migrants and marginalised communities?
We are looking for a highly motivated and compassionate legal professional to join our specialist immigration team at North & West Kent Citizens Advice and Kent Law Centre.
This is an exciting opportunity to help grow and strengthen our immigration and asylum legal aid provision as part of Kent Law Centre — the newest Law Centre in the country.
You will provide high-quality immigration legal advice, casework and representation to clients across Kent, including people facing complex and urgent issues. The role will involve Legal Aid casework including cases at the first and upper tier tribunal and judicial review where appropriate, advocacy where appropriate, support for junior colleagues, and contributing to the ongoing development of a service that is rooted in access to justice, dignity and social change.
We are particularly interested in hearing from candidates who have:
→ At least two years’ PQE as a qualified Solicitor or Barrister.
→ IAAS Senior Caseworker and Supervisor accreditation.
→ Recent experience of Legal Aid Agency immigration advice, representation and billing.
→ Experience managing complex immigration caseloads.
→ Knowledge of appeals before the First-tier Tribunal and Upper Tribunal.
→ A strong commitment to access to justice, client-centred practice and equality, diversity and inclusion.
Experience of judicial review, public law matters, supervising colleagues, and of working in the voluntary and community sector would be an advantage, but we are also keen to hear from people who want to develop their practice in these areas within a supportive team.
We particularly welcome applications from people who are underrepresented in the legal advice sector, including people from Black, Asian and Minority Ethnic communities and people with lived experience of migration.
For further information, please download the job pack: Immigration Solicitor or Barrister Job Pack
How to apply
To express your interest, please send your CV to: ann.starke@nwkent.cab.org.uk
There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.
Family Solicitor
Salary: £40,000 – £50,000 per annum, depending on experience, pro rata for part-time.
Hours: Full or part-time considered
Contract: Permanent
Location: Our offices in Gravesend, Dartford, Swanley, Sevenoaks, Tonbridge, Tunbridge Wells or Folkestone, with some travel across Kent and scope for 1–2 days’ home working per week, depending on service needs.
Are you an experienced Family Solicitor who wants to use your legal skills to make a real difference?
This is a rare opportunity to join North & West Kent Citizens Advice and Kent Law Centre at an exciting stage in our development. We are expanding our family law work with the aim of securing a family legal aid contract, helping to improve access to justice for vulnerable people and families across Kent.
Kent is widely recognised as a “legal aid desert”, where many people struggle to access specialist legal advice at some of the most difficult points in their lives. We want to help change that.
You will provide specialist family legal advice, casework and representation, manage your own caseload, support legal aid compliance, and help shape the development of our family advice team.
The role will include:
→ Managing family law matters including Private Law Child Arrangements Orders, Public Law Care Proceedings and domestic violence.
→ Providing legal representation, including court representation where appropriate.
→ Meeting legal aid billing and compliance requirements once the contract is secured.
→ Supervising and supporting our CILEX-qualified Family Adviser.
→ Helping to build referral partnerships and integrate family work into our wider advice model.
We are looking for a qualified Solicitor or Chartered Legal Executive with Practice Rights, at least three years’ PQE, and the ability to meet Legal Aid Agency supervisor requirements for family law.
You will bring strong family legal aid experience, confidence managing complex caseloads, sound knowledge of legal aid compliance, and a sensitive, client-centred approach to working with vulnerable clients.
For further information, please download the job pack: Family Solicitor Job Pack
How to apply
To express your interest, please send your CV to: ann.starke@nwkent.cab.org.uk
There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.
Hours: Full or part-time considered. Full-time = 35 hours per week, Monday – Friday. Part-time must be minimum of 21 hours over 3 days/week
Salary: £24,551.80 per annum, pro-rata for part-time
Contract: Permanent
Location: Gravesend, Dartford, Swanley, Sevenoaks, Tonbridge or Tunbridge Wells in Kent. Regular travel will be needed within North and West Kent for attendance at outreach activities such as community events and groups. For this reason, you must be able to travel without reliance on public transport.
Are you passionate about helping people navigate rising energy costs and the cost-of-living crisis? Do you have experience supporting customers or providing advice, either face-to-face or over the phone? If so, we’d love to hear from you.
We’re looking for an Energy Adviser to join our friendly and supportive team. In this rewarding role, you’ll help people reduce energy costs, improve energy efficiency, access grants and rebates, manage energy debt, and deal more confidently with energy suppliers. You’ll also play a key role in reaching local communities through events, presentations and outreach activities.
→ Providing practical energy and cost-of-living advice to local people
→ Supporting clients to maximise income and reduce fuel poverty
→ Advising on grants, rebates, energy debt and energy efficiency measures
→ Attending community events and delivering energy awareness sessions
→ Helping people access wider Citizens Advice services before problems reach crisis point
→ Contributing to a project focused on achieving meaningful outcomes for local people and meeting funder target
→ Experience of giving advice or supporting customers
→ Excellent communication and problem-solving skills
→ A positive and organised approach to achieving targets
→ A genuine desire to improve people’s lives and strengthen local communities
→ Previous energy advice experience is welcome but not essential, as full training will be provide
Ready to help people stay warm, reduce costs and build a more secure future? Apply today and become part of a team that makes a real difference in our communities.
For further information, please download the job pack: Energy Adviser Job Pack
To apply for this role, please download and complete an application form and diversity monitoring form
and email to: ann.starke@nwkent.cab.org.uk
Closing date for applications: Sunday 23rd August 2026, 5pm
Adviceline Adviser
Hours: Full-time – 35 hours per week
Salary: £24,551 per year
Location: A CANWK office – Gravesend, Swanley, Sevenoaks, Tonbridge or Tunbridge Wells in Kent
Contract: Permanent
Are you passionate about helping people and making a real difference in your local community?
Perhaps you’re looking for a first step into a career in law, advice or public services?
We’re looking for empathetic, motivated individuals to join our Adviceline team, supporting thousands of people across North & West Kent to find a way forward—whatever their problem.
About the Role
As an Adviceline Adviser, you’ll be part of a friendly team answering telephone and video calls from clients seeking advice. You’ll listen carefully, gather information, and provide clear guidance to help people understand their rights and options.
You’ll play a vital role in ensuring our community receives timely, accessible, and high‑quality support—whether someone is facing a crisis, navigating a complex issue, or simply needs help to understand their next steps.
What We’re Looking For
You don’t need to be an expert from day one—we provide full training. What matters most is that you are:
→ A great listener with strong communication skills
→ Calm, patient, and able to handle sensitive situations
→ Organised, curious, and willing to learn
→ Passionate about helping people from all backgrounds
→ Able to work well as part of a supportive team
What We Offer
→ A supportive, inclusive environment where diversity is valued
→ Comprehensive training and ongoing development
→ Comfortable, well‑located offices across North & West Kent
→ The chance to build meaningful skills and make a lasting impact in your community
For further information, please download the job pack: Adviceline Adviser Job Pack
How to Apply
To apply for this role, please complete an application form and diversity monitoring form and email to: ann.starke@nwkent.cab.org.uk
There is no closing date—we will keep the role open until we find the right candidate, so early applications are encouraged.