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Julie is in her mid-50s and suffers from various health conditions (including diabetes, epilepsy and diverticulitis) which have impacted her ability to take up employment. She is in receipt of Universal Credit (UC) and Personal Independence Payment (PIP).
Anita is a middle-aged woman, with one child under 10 years of age, who is diabetic and has learning disabilities. She contacted the Kent Advice Hub (KAH), via the freephone number, as she had bailiffs on her doorstep and wanted to know what...
Emma is a young single mother, living in a one-bedroom flat with her three-year old son. She suffers from various mental health issues (which included bipolar disorder and depression) and is the sole custodian of her son which impacts her ability to take up...
Tobi, is a single man in his mid-thirties who lives in a 1-bedroom rental property. He is unemployed and seeking paid employment and is reliant on benefits Universal Credit (UC) and Council Tax Reduction (CTR) as sources of income.